Privacy Policy

Last updated: 1 May 2026

1. Who We Are

Alrawdah Green Sweet Water LLC ("Alrawdah Springs," "we," "our," or "us") operates rswater.ae. We are a UAE-registered company providing natural mineral water products and delivery services.

2. Information We Collect

We collect information you provide when placing an order or contacting us, including:

We also collect standard technical data (IP address, browser type) via server logs for security and analytics purposes.

3. How We Use Your Information

4. WhatsApp Communications

We use WATI (wati.io) to send WhatsApp notifications about your order. By placing an order and providing your phone number, you consent to receive order-related WhatsApp messages. You may opt out by contacting us.

5. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate our business (order management, delivery, WhatsApp integration) under confidentiality agreements. We may disclose data if required by UAE law.

6. Data Retention

We retain order data for a minimum of 5 years as required by UAE commercial regulations. Contact form data is retained for 2 years.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at admin@rswater.ae to exercise these rights.

8. Cookies

We use essential cookies (cart contents, emirate preference) stored in your browser's localStorage. We do not use advertising or tracking cookies beyond analytics (Google Analytics 4) if enabled.

9. Changes

We may update this policy. Material changes will be announced on our website. Continued use of our services after changes constitutes acceptance.

10. Contact

For privacy inquiries: admin@rswater.ae | +971 7 222 8999