FAQ

Frequently Asked Questions

Alrawdah Springs (ينابيع الروضة) is a UAE bottled water brand providing clean, safe, and carefully processed drinking water suitable for daily consumption at home, offices, and events.

Yes. Alrawdah Springs bottled water is safe for daily use.
It undergoes strict quality control and filtration processes to ensure purity and balanced mineral content.

Yes. Alrawdah Springs water is low in sodium, making it suitable for adults and children and ideal for everyday hydration.

Alrawdah Springs bottled water is produced in the UAE under controlled manufacturing and quality standards.

We offer multiple bottle sizes to suit different needs:

  • 1.5 liter

  • 500 ml

  • 250 ml

  • 150 ml

These sizes are suitable for homes, offices, schools, and events.

For offices, the most popular options are:

  • 1.5 liter bottles for shared use

  • 500 ml bottles for individual desks and meetings

For events, schools, and gatherings, we recommend:

  • 150 ml bottles

  • 250 ml bottles

These sizes are easy to distribute and convenient for guests.

Yes. Alrawdah Springs provides bottled water delivery across the UAE, including homes, offices, and commercial locations.

Delivery usually takes:

  • 24–36 hours across most Emirates

  • Up to 48 hours for Abu Dhabi

Delivery times may vary during peak periods.

Delivery is free for orders above 250 AED across the UAE.
For orders below this amount, a standard delivery fee may apply.

We accept the following payment methods:

  • Cash on delivery

  • Credit or debit cards

  • Bank transfer

All payment methods are secure and reliable.

Yes. A 25% discount is available for customers holding valid:

  • Fazaa

  • Esaad

  • Al Saada

  • Sanad cards

Discounts may not apply during promotional offers.

Alrawdah Springs bottled water is valid for one year from the production date, provided it is stored correctly.

Store bottled water in a dry place, away from direct sunlight and heat, to maintain freshness and quality.

Alrawdah Springs does not offer cash refunds.
If approved by our Quality Department, products may be exchanged with another shipment.